The bathroom looks amazing and we are so happy.
M.J. Harris has just completed a bathroom renovation for us at a home that we have purchased in Northcote and we would like to give you some feedback about this experience and our dealings with your staff.
Prior to having M.J. Harris quote for the bathroom renovation we had 3 other companies come in and give us a quote and talk to us about the scope of the works and the process involved. We were not happy with any of these companies and found their patronising attitude towards our son who is wheelchair bound to be quite concerning. However, we then met Jenni and Luke. Right from the first meeting we were very impressed with Jenni and her manner. She is an excellent communicator, super organised and very customer focussed.
We just can’t believe how smoothly this project went and how well Jenni handled everything. The thing that we liked the most about working with Jenni was that whatever we said we needed to make the space work for us she was able to accommodate our request. She was focussed on giving us the bathroom that we wanted, not the bathroom that other companies said we needed. Her design skills are amazing and we were happy to follow all of her directions and suggestions in terms of choosing tiles and fittings etc.
The bathroom looks amazing and we are so happy. We will be recommending M.J. Harris to all our friends and will happily use your company again for our next renovation project. The level of customer service that we received was second to none and we still can’t believe our luck in finding M.J. Harris. Thank you to the whole team what was involved in the project -Jenni, Luke, Scott and Liam for all their hard work. We are very appreciative.